Shipping Policy

At Jewels Box, we are committed to providing you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of your orders.

1. Order Processing

Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Verification: All orders are subject to verification and may require additional information from you. We will contact you if your order requires additional verification.

2. Shipping Rates and Delivery Estimates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on the delivery address and the shipping method selected.

Delivery Estimates:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

• Overnight Shipping: 1-2 business days

Please note that delivery times are estimates and are not guaranteed. Factors such as shipping method, location, and unforeseen circumstances may affect delivery times.

3. Shipping Methods

We offer multiple shipping methods to meet your needs, including standard, express, and overnight shipping. The available shipping options for your order will be displayed at checkout.

4. Shipping Locations

We currently ship to addresses within India. At this time, we do not ship to P.O. boxes or international addresses.

5. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

Jewels Box is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages and Lost Shipments

Jewels Box is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy].

9. Contact Information

If you have any questions or concerns about your shipment, please contact us.

Email: order@jewelsbox.co
Phone: +91 7705014055

Thank you for choosing Jewels Box. We are committed to providing you with a safe and enjoyable shopping experience.