Shipping Policy For Jewels BOx

Shipping Policy

Jewel Box offers free delivery/shipping of all items within India. Our delivery duration depends on the type of product selected and the shipping address.

We do not provide shipment outside India.

We have several products which fall under the Same Day Shipping category. These are ready to ship products/items and will be delivered to your address within 2 to 10 working days.

Our custom design products generally take 2 to 25 working days to manufacture and deliver to you.

Delivery Process:

There are certain aspects that a customer required to fulfill while receiving the delivered product.

The customer has to give the genuine and correct details of Recipient Name (as stated in the photo identification) with proper complete Address, nearby landmark, pin code and contact number for a trouble-free delivery.

At the time of delivery, the recipient is required to present any of the below-mentioned identity proofs/documents to collect the product:

  • Passport
  • Driver License
  • PAN Card
  • Voters ID
  • Aadhaar Card
  • Driver License

Our courier agent will ask for the original Identity proofs/ documents to record the details of the recipient at the time of delivery. Customers are expected to cooperate with the agent to 

Courier agent will collect the original ID proof and note down the details at the time of delivery. During this process, customers are expected to provide positive cooperation with them to make sure of the safety of delivery.

In case the recipient is absent at the time of delivery, our courier agent will make 2 more attempts to deliver the product at the address given by the recipient during his first visit. In case the recipient is not reachable after these attempts, then the product will be returned to our office.

Changes in Delivery Address:

If a customer wishes to change the address, he/she should make sure to alter the details before the time of the product’s dispatched. It can be easily done by login in the Jewelbox account by the customer whosoever wishes to change the address. Once a product is dispatched, this facility will not be available for customers.


Showroom Location of Jewels Box (Gold & Diamonds)